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Maintenance/Calibration

Maintenance/Calibration

In a well functioning quality management system, periodic maintenance and calibration of testing appliances/equipment is essential.

Our service team provides all possible means for preventive or on-time maintenance and calibration of all testing devices or installations from our product range.

All products leaving out house are recorded in a maintenance register. Our customers are informed in writing in good time before a recommended calibration interval expires to ensure timely maintenance or calibration.

Maintenance and calibration is carried out in our facilities as well as on-site. We provide the required returned measuring devices with DAkkS (Deutsche Akkreditierungsstelle - German Accreditation Body) certificate. A service protocol will be prepared for every case so that it is possible to trace the works carried out. After completion of calibration, a works test certificate will be prepared for every testing device confirming the compliance with returned measuring devices.

A maintenance contract is often recommended, especially if a larger number of testing appliances can be combined.

For particularly time-critical production processes we offer a 24h service contract. A competent service technician will be on-site anywhere in Germany within 24h, guaranteed.

If required our) service team is ready for world-wide operation, if required in case that on site service should not be ensured by one of our international agencies.

In addition, most of our PC-controlled testing installations allow for support by remote diagnosis via a modem connection. The customer only needs to provide a telephone or internet connection close to the testing installation.

For detailed information or to work out an individual offer, our sales department is at your disposal.

To request service, please contact our service team.

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